Every plan includes 24/7 monitoring, patching, antivirus & firewall management, cloud backup, and a dedicated ticket portal. Choose the level of response time and strategic support that fits your business, and add on project work or consulting as needed.
Have a larger team? Contact us for volume pricing. Prepay annually for any plan and save 10%.
| Feature | Essentials | Professional | Premium |
|---|---|---|---|
| Core Services — Included in All Plans | |||
| 24/7 Endpoint Monitoring | ✓ | ✓ | ✓ |
| Automatic Patching | ✓ | ✓ | ✓ |
| Antivirus / Firewall Management | ✓ | ✓ | ✓ |
| Cloud Backup | ✓ | ✓ | ✓ |
| Ticket Portal | ✓ | ✓ | ✓ |
| Monthly Reporting | ✓ | ✓ | ✓ |
| Help Desk Response Time | Next business day | 6-hour response | 1-hour response |
| Advanced Security & Management | |||
| EDR / MDR Security | — | ✓ | ✓ |
| Email Security | — | ✓ | ✓ |
| MFA Management | — | ✓ | ✓ |
| On-Site Hours / Month | — | 2 hours | 4 hours |
| Quarterly Business Review | — | ✓ | ✓ |
| Vendor / RMA Management | — | ✓ | ✓ |
| Emergency Support (after-hours) | Billed separately | Included | Included |
| Strategic Services | |||
| Priority Support Line | — | — | ✓ |
| vCIO Strategy Sessions | — | — | ✓ |
| Dark Web Monitoring | — | — | ✓ |
| Security Awareness Training | — | — | ✓ |
| License Management | — | — | ✓ |
Available alongside any plan, billed separately from your monthly base rate.
AI & device integration, systems architecture, workflow optimization, and security audits.
Office buildouts, cloud migrations, network overhauls, compliance projects, and new deployments.
Critical issue response outside normal hours.
